MSPercury vs. NinjaOne
Different categories. NinjaOne is an RMM; MSPercury is a quoting + CRM platform. This page helps you decide whether you need one, the other, or both.
NinjaOne is an RMM-focused tool: endpoint monitoring, patching, remote access, scripted automation. Pricing is roughly $3–5 per endpoint per month with minimum commitments in the $300+ per-tech range (not publicly listed — verify with vendor). MSPercury is not an RMM and won't be. We focus on the sales funnel: IT Assessments, quoting, customer management, onboarding.
Feature comparison
| Feature | MSPercury | NinjaOne |
|---|---|---|
| Category | Quoting / CRM / light PSA | RMM |
| Starting price | $59 / user / month | ~$3–5 / endpoint / month, min ~$300+ / tech (verify) |
| Endpoint monitoring | — | ✓ Core feature |
| Patching / software deploy | — | ✓ Full |
| Remote access | — (integrate TeamViewer / AnyDesk) | ✓ Built-in |
| Quoting / proposals | ✓ Native + AI | — |
| IT-Assessment workflow | ✓ With findings library + AI recommendations | Audit reports exist, not a dedicated sales tool |
| Client portal (sales-side) | ✓ Included | Endpoint-focused portal |
| Ticketing | Light (Pro tier) | Available (verify with vendor) |
| Data residency | EU / Hetzner Germany | AWS US (verify with vendor) |
| Setup time | < 15 min trial | 1–2 weeks agent rollout |
| Complementary use | ✓ — we recommend NinjaOne as an RMM partner | ✓ |
NinjaOne pricing and feature availability are based on publicly available sources (as of 2026-05). NinjaOne quotes per endpoint under NDA — please verify with the vendor.
When MSPercury wins
- ✓When your bottleneck is sales / quoting / customer acquisition — NinjaOne doesn't solve that.
- ✓When you need a fast IT-Assessment → quote workflow.
- ✓When EU data residency is required (German customers, public sector, healthcare).
- ✓When you want per-seat pricing instead of per-endpoint.
- ✓As a cost-effective complement to your existing RMM.
When NinjaOne wins
- →When you need endpoint monitoring, patching, or remote access — NinjaOne is the tool.
- →When you want an RMM with a big third-party ecosystem — NinjaOne has it.
- →When 24/7 NOC workflows are driven by RMM alerts — NinjaOne is built for that.
- →When you want a single tool covering RMM + PSA + quoting — SuperOps is closer to that than the MSPercury + NinjaOne combo.
Try MSPercury alongside NinjaOne
30 days free, no contract. If you already run NinjaOne, MSPercury simply adds the sales layer on top — without duplicating any RMM data.