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Head-to-head
MSPercury vs. SuperOps
For the solo MSP who values speed + simplicity over feature sprawl.
SuperOps is a modern, US-friendly PSA+RMM tool that has grown strongly over the last few years. It covers PSA, RMM, project management and reporting in one integrated cloud suite and targets MSPs of every size. We respect the product — it's a serious option and more mature than us in several areas.
Feature comparison
| Feature | MSPercury | SuperOps |
|---|---|---|
| Starting price (Solo) | $59 / user / month (Solo tier) | starts at ~$79 / tech / month (verify with vendor) |
| PSA + ticketing | Solo-focused, lightweight | ✓ Fully integrated |
| Integrated RMM | — (recommended: BYO via NinjaOne / TacticalRMM) | ✓ Integrated RMM agent |
| Quoting / proposals | ✓ Native + AI-assisted (findings → quote) | Via integration / add-on |
| Client portal | ✓ Included, no add-on charge | Add-on (verify with vendor) |
| Public IT Assessment widget | ✓ Included, own URL per customer | — |
| Time to live | < 15 min trial → first quote live | 2–4 weeks onboarding (verify with vendor) |
| Data residency | EU / Hetzner Germany | AWS US (verify with vendor) |
| GDPR / DPA | ✓ DPA out of the box, EU hosting | On request |
| Contract | Monthly, cancellable | Annual (typical, verify with vendor) |
| AI writing assist | ✓ BYO Anthropic / OpenAI / Ollama key | ✓ Built-in (vendor) |
| Mobile app | PWA (no store gate) | ✓ Native iOS / Android |
SuperOps pricing and feature availability are based on publicly available sources (as of 2026-05). Please verify with the vendor.
When MSPercury wins
- ✓When you're starting solo today and need to send your first quote tomorrow.
- ✓When EU data residency or GDPR-fit is mandatory (German customers, public sector, healthcare).
- ✓When you already run an RMM (NinjaOne, TacticalRMM) and want to layer quoting / CRM on top.
- ✓When you want contract freedom and monthly cancellation, no annual commitment.
- ✓When a branded public IT-Assessment widget is part of your sales funnel.
When SuperOps wins
- →When you want an integrated RMM suite without a tool stack — SuperOps ships that, MSPercury doesn't.
- →When you need a full PSA with deep ticketing workflow + asset management — SuperOps is more mature here.
- →When you're running 20+ technicians on one platform — SuperOps is sized for that scale.
- →When native iOS / Android apps are mandatory (instead of PWA).
Try MSPercury free for 30 days
No contract, no card required to start. Under 15 minutes to your first quote.